Return a Product

Items purchased from, must be returned to Simply complete the Return Form attached to the bottom of your invoice with the information requested. Pack the item(s) to be returned, along with the Return Form, in the original package if possible. Peel off the Return Label and adhere it to the return package. Returned packages must be returned prepaid, to the address on the return label. For additional help call our toll-free Customer Service number: 1-800-LANCOME (1-800-526-2663), option 1. Our customer service representatives are available to help you 8:00 AM - 12:00 AM Midnight EST, Monday - Friday and 10:00 AM - 7:00 PM Saturday and Sunday.

Foundation Free Shipping and Free Returns

Free returns valid on any order which contains a foundation product that was placed on or after May 10, 2012. Please use the return label provided in your shipment to return your foundation item.

Tracking Your Order

Easily track your order status to confirm delivery date by clicking HERE.