Lancôme Loyalty Concierge
At Lancôme, we believe that extraordinary loyalty deserves an extraordinary experience. Our prestigious Platinum & Exclusive tiers can now receive a personalized level of care through our Loyalty Concierge Program.
We are proud to introduce Wilmailisse as your personal beauty concierge.

"Hello beautiful, think of me as your personal beauty confidante. Whether we are matching your perfect foundation shade, customizing a skincare routine, or giving you a sneak peek of an exclusive launch, I am here to ensure your Lancôme experience is completely tailored to you."
Here's what you can expect
An elevated world of beauty, custom-tailored to your loyalty status

Dedicated 1:1 Concierge
As your Lancôme concierge, enjoy direct, ongoing access to me as your personal beauty advisor for continuous, customized guidance. Need help with an order or finding your shade?

Advanced Product Expertise
Expert-led panels & masterclasses, science-backed insights, professional artist tutorials & interactive beauty forums.

An Elevated Shopping Experience
Early access, limited-edition gifts, curated shopping guides, members-only product & more.

Unrivaled Exclusivity
Elite, invite-only brand experiences, members-only events, specialized gifting moments & more.
Not a Platinum or Exclusive member yet?
You can still discover the meaning of bespoke beauty through a personalized virtual consultation.
Longevity MD Consultation
During your private session, our specialized experts will introduce you to our exclusive Longevity Integrative Science™. You will learn how this breakthrough approach targets aging at the cellular level, moving beyond surface-level care to address the very root of skin vitality.
