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Double-Action Eye Makeup Remover

(4.9) 4.9 (1,328 Reviews)


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This award-winning bi-phase makeup remover gently whisks away all types of eye makeup, even waterproof. Simply shake to activate the bi-phase formula that leaves the eye area perfectly clean. The lipid phase lifts off eye makeup, while the water phase contains special emollients to refresh and condition skin without a greasy residue.

Lifts off all types of eye makeup, even waterproof mascara, while conditioning the skin. Leaves eyes feeling cool and refreshed, with no oily residue. No wonder there’s a cult following.

Ideal for sensitive skin and contact lens wearers.





    Lifts off all types of eye makeup, even waterproof mascara


Bi-Facil Makeup Remover

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Bi-Facil is rated 4.9 out of 5 by 1328.
Rated 4 out of 5 by from Love the product - HATE the bottle This excellent product does everything the other reviews have indicated. What I do NOT like is the redesign of the bottle. It used to be that the top of the bottle was like any other screw-top. However, it has since been changed so that it is wide with a small opening, and a slight curvature on its surface. This make the product LEAK when tipping the bottle to distribute it on to a cotton pad. Additionally, not as much product is released. When the bottle is held upright again, that is when the leaking occurs, since the top is curved. The product would be close to perfection, if they would remove the small opening and that ridiculous curved surface.
Date published: 2014-03-29
Rated 5 out of 5 by from I tell no lies, this product is truly impressive. I purchased this Double-Action Eye Makeup Remover and was amazed by the outstanding performance of it. The first time I put it on my eyes was while I was removing several layers of eye shadow, eyeliner and mascara. One swipe and all layers of my eyeliner and eye shadow was removed. I didn't have to put much effort into trying to take it off. My mascara was a little more work however, it was a waterproof long lasting mascara. I have EXTREMELY sensitive skin and this in no way irritated my skin. After use, I noticed that my eyes were more moisturized and looked better than before I had used this product. The product is extremely moisturizing, effective and so far non-irritating.
Date published: 2013-09-26
Rated 5 out of 5 by from LUV LUV LUV THIS PRODUCT I have to wear waterproof mascara because my eyes water all the time from allergies, the mascara is Lancome, of course, and believe me it is totally waterproof. Bi-facil is by far the VERY BEST makeup remover EVER invented!!! My lashes actually feel so nice and soft after removing the makeup, but do not have that oily feeling that other removers seem to leave behind. I also notice that I do not lose any lashes during the mascara removal process which is a huge thing. Who ever invented this product is a genius, and I truly love them, they have made what would normally be an annoying project, into an easy, effortless joy. THANK YOU!!!!!!
Date published: 2013-08-29
Rated 5 out of 5 by from Best Ever! I've been using Bi-Facil for well over 30 years. Yes, I've tried other eye makeup removers, however none worked as well as Bi--Facil. Highlights of this outstanding product: Efficient, Non-irritating, No discernible fragrance... Usage: Gently shake bottle and apply to a cotton pad or ball. Allow product to absorb into pad. Press pad lightly over entire eye, wait a few seconds and carefully swipe off all eye makeup, including waterproof mascara. Voila! No traces remain. It's also great for removing stubborn lipstick. I LOVE this remover and it doesn't irritate my increasingly sensitive eyes! Merci beaucoup, Lancome!
Date published: 2017-03-06
Rated 5 out of 5 by from Best Ever Makeup Remover This removes everything. I use to wear Covergirl Marathon Mascara. It was such a waterproof mascara that I could not get it off with my other 5 various makeup removers. Bi-Facil was the only makeup remover that worked on this particular mascara I found. It removes so gently too. Bi-Facil is the only makeup remover I will ever buy now. Just make sure to tip it back and forth before use so that you don't end up only getting half of what Bi-Facil is. The only negative I have to say is the price and the fact that the bottle got smaller over 5 years. About 5 -6 years ago, the bottle was bigger and carried, I would have to say, almost 2 FL OZ more.
Date published: 2010-11-12
Rated 5 out of 5 by from #1 I have been using this since 1999, it is the best make-up remover out there. Once or twice I have tried cheaper drugstore brands, but end up throwing them away and going back to the Lancome Bi-Facil. One bottle lasts a long time and removes all make-up, waterproof, long lasting, and with primer on. It comes off fast. I have even mistakenly used before taking my contacts out and there is no residue that ruins the contacts. I recommend this to everyone! It is worth the price! The only complaint is that I have to go out of my way to the mall to get it. I don't want to pay shipping either, so it isn't convenient to get.
Date published: 2013-11-13
Rated 5 out of 5 by from this has got to be my absolute favorite eye makeup remover. hands down. i work at sephora and i have many many eye makeup removers to choose from. i will only use this on my clients. no matter how stubborn or how waterproof the makeup, this will take it off. gently, too! the texture of this is gorgeous. i saturate a cotton pad, press it on the eye for 10 seconds and wipe away and everything is gone. the eye area is so soft and refreshed afterwards. after using this on a client 9 our of 10 times they purchase it or already have it! holy grail product right here!
Date published: 2012-06-16
Rated 5 out of 5 by from Gently removes & no residue I love the Defencils waterproof mascara. I swim a lot and am outdoors sweating. So, waterproof is a great asset. I had another eye make-up remover and it did not easily or even remove anything. I first received a sample of Bi-Facils and Bam took off my water proof joy! I long since bought myself full size of this gentle and non-irritating eye make up remover. I don't lose eyelashes! If a product doesn't work I tend to rub too hard and lose eyelashes. I want those!! It is very price competitive. Non-greasy and cleans quickly! Love this!! Try that sample, you won't regret it! Full size is a true value and lasts! Keep small bottle for travels.
Date published: 2016-01-30
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sensitive eyes

Does this irritate your eyes?
Asked by: noel01
Answered by: Meme Adam
Date published: 2017-08-28

Can this product be used to remove false eyelashes ?

Asked by: Lexy
Not an expert on false eyelashes, however, I would doubt that it would work for eyelash removal due to the gentleness of the product.
Answered by: Pearl
Date published: 2017-08-08

Is this product oil free?

Asked by: CBartley
I believe there is some oil in it because you have to shake it before use (you will see that it settles into two layers). I use then wash face. It is non-drying which is great around the eye area. Works perfectly taking off waterproof mascara and my creme eyeshadow and liquid eye liner
Answered by: Bevlrn
Date published: 2017-07-29

Is there oil in Bi-Facil?

I have lash extensions which can not be exposed to any oil. There are eye makeup removers that do not contain oil but I would prefer to use a Lancome product.
Asked by: pilot
I have been using this for years. To remove mascara I use Q-Tips. As for oil, I'd say there is some type of oil but whatever it is, it is fantastic for your eyelids. It helps keep your lids smooth and shadow and liner have fewer creases to hide in. Basically, in addition to removing makeup, it also conditions the eye area. I recommend it highly.
Answered by: Anonymous
Date published: 2017-07-22

Do you have to rinse it off after using?

Asked by: J. North
I do wash my entire face with a cleanser afterwards. So yes I guess yoy would say I so rinse afterwards.
Answered by: Anonymous
Date published: 2017-01-14

Can I use this to remove my lipstick? Is it too strong for my lips?

Asked by: STTT
Absolutely! This makeup remover will get off anything that would normally give you a fight- and if it's gentle enough for the eyes, you know it's gentle enough for the lips.
Answered by: BelleDeJour
Date published: 2016-11-19

Is the Bronze waterproof eyeliner gone?

Asked by: karyn
As far as I know it's still available at Sephora
Answered by: Sephoraneedmore
Date published: 2016-11-05

normal skin

I have the Vi-Facial in my shopping bad along wit an Absolue Lipstick and would like to know if : not only do I get free shipping but I believer there is a free gift (pink shade of lipstick and rouge) to be sent along with my order. However I lost the card that lists the promo code. Can you make sure that I get the gift, too? Thanks so much for your help!
Asked by: Sgerrt
I would call Custormer service to see if they can do this for you. Because truthfully I'm not sure how to go about doing this. I hope they can help you. Grandmathree
Answered by: Grandmathree
Date published: 2015-09-12
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