Order tracking

Tracking Your Order

Please call our toll-free Customer Service number 1-800-LANCOME if you need assistance tracking your order. If you are a registered member of My Lancôme, you may check on the status of an order by signing in and visiting your Order History found in My Lancôme.

For additional help call our toll-free Customer Service number: 1-800-LANCOME, option 1.

Our customer service representatives are available to help you 7 Days a week, 8AM - 12AM Midnight EST.